Effective Date: April 11, 2025
At Wall Decal World, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or make a purchase from us.
1. Information We Collect
When you interact with our website, we may collect the following types of information:
Personal Information
- Name
- Shipping and billing address
- Email address
- Phone number
- Company name (if applicable)
Order & Payment Information
- We process payments securely through trusted third-party platforms such as Stripe and PayPal.
- We do not store or have access to your credit card numbers.
Technical Information
- IP address
- Browser and device type
- Referring website
- Pages visited on our site
- Time spent on our site
We collect this information through cookies and other tracking technologies to improve the performance and experience of our website.
2. How We Use Your Information
We use the information we collect to:
- Fulfill and ship your orders
- Send order confirmations and shipping updates
- Respond to customer service inquiries
- Improve website functionality and user experience
- Send marketing emails if you opt in
- Analyze website traffic and purchasing trends
3. Sharing of Information
We value your privacy. Wall Decal World does not sell or rent your personal information to third parties.
We may share your information with trusted service providers who help us operate our business, including:
- Payment processors (e.g. Stripe, PayPal)
- Shipping providers (e.g. ShipStation, UPS, USPS)
- Email marketing platforms (e.g. Klaviyo)
These providers are only given access to the information they need to perform their services and are required to protect your information.
4. Cookies and Tracking Technologies
Our website uses cookies to:
- Keep track of items in your shopping cart
- Analyze site traffic and behavior
- Customize content based on your activity
You can disable cookies in your browser settings at any time, but doing so may affect your experience on our site.
5. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal information
- Opt out of receiving marketing emails by clicking “unsubscribe” at the bottom of any marketing message
- Request more information about how your data is used
To exercise any of these rights, email us at [email protected].
6. Data Security and Retention
We take appropriate measures to protect your personal information. Access to your information is restricted to essential personnel, and our systems are secured to prevent unauthorized access.
We retain your information only as long as necessary to fulfill the purposes described in this policy, including for legal and record-keeping requirements.
7. Protection of Customer Logos and Artwork
We respect your brand and intellectual property. Any logo or artwork submitted to Wall Decal World remains your property. We will never resell, reuse, or share your design with others. Files are used solely for the purpose of producing your order.
8. Children’s Privacy
Wall Decal World does not knowingly collect personal information from children under 13.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the Effective Date at the top of this page. We encourage you to review this policy regularly for any changes.
10. Contact Us
If you have any questions about this policy or how we handle your personal information, please contact us: [email protected]